Rental regulation

  1. To obtain the rental of a pedal assisted bicycle, the user must present himself at a BIKEandGO pick-up point. The rental is reserved for adults.
  2. The customer has chosen himself the model of the vehicle, has tested the Vehicle’s functionality and integrity, and has certified the perfect working conditions. Any changes to the vehicle can be made only and exclusively by authorized BikeandGo personnel with the exception of the saddle height adjustment for which it is responsible.
  3. The use of the bicycle presupposes the physical fitness and the technical expertise of those who intend to lead it. Therefore the user declares to have adequate capacity and appropriate competence.
  4. The bicycle must be used exclusively as transport vehicle and must be treated with care, common sense and diligence. It is forbidden to use it for commercial purposes or to transfer it to other parties.
  5. The user is responsible for the vehicle until it is returned to BikeandGo, he is also responsible for damage caused to himself, to the bicycle, to third parties and things during the use of the vehicle. No compensation can be requested to BikeanGo.
  6. During the rental, the User does not have any form of insurance neither the vehicle. The user is required to comply with the rules of the locals law and regulation.
  7. BikeandGo can control the Customer during the use of the Vehicle and can request the return if he sees the conditions of improper use. Bikeandgo declines all responsibility in the event of improper use of the vehicle. BikeandGo may refuse the Rental to people in a state of drunkenness or under the influence of drugs (pursuant to Article 186-187 of the Highway Code) and for other reasons at his discretion.
  8. The customer undertakes to repay BikeandGo for any damage caused to the vehicle or parts of it, including the tire puncture estimated at € 8.00 (eight euros), and any accessories supplied.
  9. The bicycle must be returned, in accordance with the times communicated, to the same place where it was rented. The bicycle is considered delivered only if returned BikeandGo; it cannot be considered as returning the bicycle parking outside the rental point during the closing time. Failure to return the bicycle without prior notice or in any case not motivated by exceptional cases, will be considered as a crime of theft and therefore reported to the Authority.
  10. The User will have to pay at the start of the rental. The contract remain open until he will present himself for the closure, in addition to any charges for damages, total or partial thefts.
  11. In the event of theft of the vehicle, the User must present to BikeandGo a copy of the Authority’s Complaint and pay the amount of the Vehicle, which will be returned in the event of finding or recovery of the vehicle same net of repairs if necessary.
  12. For what is not declared in the present regulation the relationship between the Parties is regulated by the norms of the civil code.
  13. For any dispute between the Parties will pass through the Treviso Court.
  14. Panta Rei srls, as the Data Controller, hereby informs you that the personal data provided will be processed in accordance with Regulation (EU) 2016/679, exclusively for the fulfilment of contractual requirements and related obligations and, with your express consent, it may also be used to send promotional and commercial communications. Your data will not be shared with third parties and will only be disclosed to parties who are specifically assigned and authorised to process it. To exercise your rights as the Data Subject, as referred to in articles 15 et seq. of Reg (EU) 2016/679, please contact the Data Controller at the following e-mail address:

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